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Privacy Policy

Talk To Tom Logo

At Talk To Tom, privacy is at the heart of what we do.

We are committed to protecting your privacy and the personal information that we hold. The purpose of this statement is to be clear and transparent about how we uses your personal information, whether you are using our service, interested in volunteering, making a donation or just browsing our website.
Worried someone will see that you've been on our site?
These are the steps you can take to remove signs that you've been on your site from your computer.
Select 'Private browsing'
Most browsers have a 'private' or 'incognito' browsing option. This means when you're on our site, you won’t leave any traces of your activity on your computer (no history, web cache or anything else) and so it’s a useful first step to take.
Chrome: Click on the 'Menu' button (it has three horizontal lines) – 'New Incognito Window'
Safari: Click on the 'File' button – 'New Private Window'
Internet Explorer: Click on 'Safety' – 'Tools' – 'In Private Browsing'
Firefox: Click on the 'Menu' button (it has three horizontal lines) – 'New Private Window'
Delete your browser 'History'
When you're not in 'private' mode, your browser will automatically keep a record (or 'History') of all the pages go on. You can remove Talk To Tom' pages from your history.
First, open your 'History':
Chrome: Click on the 'History' option on the menu bar.
Safari: Click on the 'History' option on the menu bar.
Internet Explorer: Press the Ctrl key and H at the same time.
Firefox: Press the Ctrl key and H at the same time.
Secondly, select all entries that say "www.talktotom.ie" and press delete or backspace on the keyboard. (Or select 'All in last hour' on Safari.)
Lastly, if you found us on Google or another search engine, delete your search results from your History too.
Deleting Cookies
A cookie is a small file on your computer that records the sites you visit, cookies are mainly used by advertisers to track your interests and show you targeted content. You can delete all your cookies by doing the following:
Chrome: Click on 'Chrome' – 'Clear Browsing Data'
Safari: Clearing 'History' will clear cookies.
Internet Explorer: Click on: 'Tools' menu – Internet Options. On the General page, under Temporary Internet Files, click on Delete Cookies and then OK.
Click on Delete Files, put a tick in the box labelled Delete all offline content and click OK.
Now look at the top of the window and click on the Content tab, select AutoComplete and finally, Clear Forms.
Firefox: Click on Tools – Options – Privacy – select the Clear button (next to Cache and Saved Form Information)

Personal identification information

We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
 

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

 

Web browser cookies

Our website uses cookies, as almost all websites do. Cookies are small text files that are placed on your computer or mobile phone when you browse websites. You can find more information about cookies here.
Our cookies help us to:
Make our website works as you'd expect
  • Improve the speed/security of the site
  • Allow you to share pages with social networks like Facebook
  • Continuously improve our website for you
  • Make our services more efficient
  • Save you having to login every time you visit the site
We do not use cookies to:
  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass data to advertising networks
  • Pass personally identifiable data to third parties
  • Pay sales commissions
 
What Cookies Do We Use:
Google Analytics cookies
These cookies tell us how many people have been to the site before, what time people visited the site and what pages were looked at:
__utma stores each user’s number of visits, time of the first visit, the previous visit and the current visit. Expires two years after your last visit to the site
__utmb and __utmc are used to determine new sessions/visits.
utmz tracks where a visitor came from (search engine, search keyword, link).
No personal information is stored. For more information, see Google’s help pages and Google’s privacy policy here.
Hotjar:
We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy.
Cookies when sharing content:
So you can easily “Like”, “Tweet” or share our content on Facebook, Twitter and other social media platforms, we have included sharing buttons on our site.
Cookies are set by Facebook and Twitter.
Tweeting a page link automatically creates two cookies on your machine:
guest_id - This cookie is used to identify you to Twitter. This cookie will expire two years’ after creation.
Twitter_sess - This cookie remembers changes from page to page
You can read the Twitter privacy policy here and the Facebook one here.
Cookies when making donations:
We use iDonate to process and gather donations for Talk To Tom.  To view their cookie policy please click here.
 

Who are Talk To Tom ?

Talk To Tom are a community based suicide prevention, mental health awareness and bereavement support charity based in Gorey, Ireland.  We offer 100pc free counselling services to those in need, education programmes aimed at improving mental health and supporting those suffering with a suicidal crisis.
We are a company limited by guarantee and are a fully registered charity.  Our charity number is 20101183.  Our Companies Registration Office Number is 547976.
Our address is Unit 2, Pugin Court, St Michaels Road, Gorey, Co Wexford, Ireland.   We can be reached on (0818) 303061 or via email at admin@talktotom.ie
 

How we use collected information

Talk To Tom may collect and use Users personal information for the following purposes:
- To process payments/donations
- To Improve Our Site for users based on location, navigation, device type and content.
 We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails
We may use the email address to respond to their inquiries, questions, and/or other requests.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, user-name, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Links to third party websites

Our website may contain links to the websites of other organisations that we believe may be of interest. We are not responsible for the content of these websites and we recommend that you read the privacy policy for the relevant organisation before sharing any personal or financial information.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Changes to this privacy policy

Talk To Tom has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.
 
 

Please give what you can and help us make a difference for our community .

GIVE

What we are about:
 

Talk To Tom is about saving lives by breaking down the barriers and stigma associated with suicide and mental health with financial , emotional and educational support.

 

Contact Details:
Talk To Tom Centre
St Michael's ,Gorey
Co.Wexford
Tel: (0818) 30 30 61
Email: info@talktotom.ie

Registered Charity: 20101183 © Talk To Tom 2019